Heritage Volkswagen Of South Atlanta - Review about Auto Repair from Lithonia, Georgia

I (Dexter Connors) took my car, a black 2012 Volkswagen EOS, in for a diagnostic test and when I picked it up I noticed the rear wheel on the passenger side had several scratches that weren't there before.I brought it to the service advisors (Bryant Hall) attention and he promptly ignored it.

Two days later (March 9, 2016) I returned to have a fuel pump installed. This time I took before and after pictures of my wheels, and the front wheel on the passenger side was badly disfigured!! I complained again, to no avail. I don't know how my wheels suffered this fate, but I do know it happened while my car was in their possession.

I will never return there again.And from their response to my complaints, I am sure they could care less.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Discounts and Special Offers
Customer service

Reason of review:
Bad quality
Product or service
Auto Repair
Review category
Service Centers and Repairs
review #807834

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